Better Business Bureau
For Jewelry: Frequently Asked Questions

WHAT MATERIALS ARE NOT ACCEPTED?

We cannot accept gold plated items, gold electronic scrap, catalytic converters, silver plated items, clad silver coins (minted 1965 and after).

IS THERE A MINIMUM AMOUNT OF SCRAP THAT YOU WILL ACCEPT?

No, we have no minimum.

IF I MAIL LPM MY SCRAP, CAN YOU TELL ME THE VALUE OVER THE PHONE?

Yes. We ask that you include a copy of our shipping form so that we can contact you as soon as the items are evaluated. CLICK HERE for shipping form.

HOW DO YOU DETERMINE THE VALUE?

Our payment is based on the precious metal content, the weight, and the price of the metals on the day we evaluate them.

CAN I SEND ITEMS WITH STONES IN THEM?

We cannot pay for stones. We recommend that you remove them before sending them to us.

WHAT IF I’M NOT SATISFIED WITH YOUR OFFER?

You are not obligated in any way to accept our offer. Very few clients have rejected our offer because we do our utmost to provide you with the highest payout. However, if you are not satisfied with our offer simply tell us and we will return your scrap immediately at no charge to you. We do ask, however, that you notify us within five business days if you are not satisfied.